Red Moon Tea was founded on three Main Principles:
Great Customer Service
The industry strives on great customer service. It is amazing how there is such a rampant rise in new companies and yet they are diluting the industry with poor quality products and even worse customer service. We strive to achieve better results with everything we do from storage, sales, and most of all focus on quick and great customer service.
Recently with all the new platforms to buy, sell and drop-ship there has been a steady decline in good quality products and control. General staff just don't have the training to make sure that handling and storage of tea is of great importance from harvest to packaging. We want to help create a staple in the level of quality of products and control in the industry.
Path towards Green and Sustainable
With so many tea brands and markets its easy to see that there is a lot of excess waste from all the unused and used materials that we use in the industry. Whether it be removing the string from the tea bags to lower the use of paper and cotton or proper storage units, we strive to find new and better ways to lead to a more green and sustainable future.